Privacy Policy

Baltix Sustainable Furniture LLC
Effective Date: 2026

1. Introduction

Baltix Sustainable Furniture LLC ("Baltix," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request a quotation, purchase our products, or communicate with our team.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal and business information that you voluntarily provide, including:

Name and company name
Email address and telephone number
Billing and shipping addresses
Project details, specifications, and product inquiries
Quotation requests and purchase order information
Communications submitted through website forms, email, or telephone
Other information you choose to provide when interacting with our company

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and website usage data.

3. How We Use Your Information

Baltix uses collected information for legitimate business purposes, including:

Responding to inquiries and providing product information
Preparing quotations and processing customer orders
Manufacturing, coordinating, and delivering products
Providing customer service and warranty assistance
Communicating project updates, order confirmations, and delivery information
Improving our website, products, and customer experience
Sending relevant company announcements, product updates, and marketing communications where permitted by law
Maintaining business records and complying with applicable legal requirements

We use personal information only for appropriate business purposes and in accordance with applicable laws.

4. Information Sharing and Disclosure

Baltix does not sell personal information to third parties for monetary compensation.

We may share necessary information with trusted service providers and business partners who assist us in operating our business, including:

Manufacturing and material suppliers
Freight carriers, shipping companies, and logistics providers
Website hosting and technology providers
Payment processors and financial institutions
Customer relationship management and business software providers
Professional advisers and legal authorities when required

We share only the information reasonably necessary to provide our products and services or fulfill legitimate business obligations.

We may also disclose information when required by law, to protect our legal rights, or in connection with a business transaction.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and enhance the browsing experience.

These technologies may collect information about how visitors interact with our website.

Depending on our website configuration, third-party analytics or marketing services may also use cookies or similar tracking technologies.

You may manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

Where required by applicable law, we will obtain consent before using nonessential cookies or tracking technologies.

6. Data Security

Baltix takes commercially reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.

Although we strive to protect the information entrusted to us, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal and business information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

When information is no longer required, we take reasonable steps to securely delete or dispose of it.

8. Marketing Communications

From time to time, Baltix may communicate with customers, dealers, designers, architects, procurement professionals, and other business contacts regarding our products, capabilities, company news, or promotional offerings.

You may opt out of promotional email communications at any time by using the unsubscribe option provided in the message, where available, or by contacting us directly.

Opting out of marketing communications will not prevent us from sending necessary transactional or order-related communications.

9. Third-Party Websites

Our website may contain links to third-party websites, including material manufacturers, industry partners, and other external resources.

Baltix is not responsible for the privacy practices, security, or content of independently operated third-party websites.

We encourage visitors to review the privacy policies of any external websites they access.

10. Your Privacy Rights

Depending on your state or country of residence and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information, subject to legal exceptions
Opt out of certain marketing communications or data-processing activities
Exercise other privacy rights available under applicable law

To submit a privacy-related request, please contact us using the information provided below.

We will review and respond to requests in accordance with applicable legal requirements.

11. Children's Privacy

Our website is intended for commercial and business-related audiences and is not directed toward children under the age of 18.

We do not knowingly collect personal information from children under 18.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

12. International Visitors

Baltix operates in the United States. If you access our website from outside the United States, please be aware that information you provide may be processed and stored in the United States or other locations where our service providers operate.

Where applicable, we will handle international personal information in accordance with relevant data protection laws.

13. Changes to This Privacy Policy

Baltix reserves the right to update or modify this Privacy Policy as necessary to reflect changes in our business operations, website functionality, legal requirements, or privacy practices.

Any updates will be posted on this page with a revised effective date.

We encourage visitors to review this policy periodically.

14. Contact Information

If you have questions regarding this Privacy Policy, our information practices, or your personal information, please contact:

Baltix Sustainable Furniture, Limited Liability Company (LLC).
Minnesota, United States
Website: www.baltix.com
Email: info@baltix.com